Make an Appointment

All of our doctors will help you deal with Acute and long-term health problems and illnesses. This will always involve advice on how you can help yourself, sometimes it will involve treatment in the surgery or medication, and at others referral to local hospitals may be necessary.

Patients can see the doctor of their choice and for ongoing and long-term health problems.

However, when you need to see a doctor urgently it may not always be possible to see your usual doctor.

To book an appointment, please either:

  • Call the surgery you are registered with Jubilee Health Centre 02476 596060
  • Broad Street Surgery 024 76 682486
  • Visit reception in person

Patients can now book a GP appointment using our online secure web service, up to 3 weeks in advance subject to availability.

  • EMIS access image with EMIS Patient Access.

This can be done by visiting the surgery with photo ID during surgery hours, (please note you will only have basic access to appointments until you attend with photo ID to confirm your identity)

You can Pre book an appointment 2 - 3 weeks in advance.

We make every effort to keep appointment times but there may be occasions when they overrun.

To Save Doctor Appointments - we have...

  • Nurses - Routine pill checks, blood pressure, chronic disease checks, dressings, imminent travel vaccinations, ear syringing.
  • Dental problems - your NHS dentist is contracted to treat you for emergency and routine dental care.
  • NHS 111 Advice Line

Nurse Appointments

Chaperones for intimate examinations

Midwife appointments

Antibiotic policy

Our policy is NOT to prescribe unnecessary antibiotics.



Why are we strict about appointments?

We have tried to offer a variety of ways for patients to cancel their appointments but we still find that up to 300 appointments are wasted every month

Appointments can be cancelled by phoning the surgery on 02476682486 or 024 76 596060 depending on which site your appointment is.

Our Policy

Unfortunately the practice has had to introduce a policy to manage this increasing problem.

  1. If a patient fails to attend a pre-booked appointment on 3 occasions in 12 months, an informal warning letter will be sent to the patient, advising them that a further occurrence could risk removal from the Practice.
  2. If the patient fails to attend another appointment, the matter will be discussed by the practice and a decision will be made  as to whether the patient will be removed from the Practice list. In which case a formal warning letter will be issued.
  3. Warning letters are valid for a period of 12 months.

Thank you for your co-operation in this matter.